Business Coach VAs ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit businesscoachvas.com (the "Site"), submit a form, request a consultation, subscribe to our newsletter, or otherwise communicate with us by email, phone, text message, or any other channel.
By using the Site or contacting us through any of the methods described below, you acknowledge that you have read and agree to this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly — your name, business name, email address, phone number, website, message content, and any other details you submit through contact forms, consultation booking forms (including Calendly), newsletter sign-ups, popups, or when you email, call, or text us.
- Automatically collected data — IP address, browser type, device information, referring URL, pages viewed, time on site, and other usage data collected through cookies and similar technologies (including Google Analytics).
- Communications — records and copies of your correspondence with us, including emails, chat transcripts, and support tickets.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide the services you request;
- Schedule and conduct consultations or discovery calls;
- Send you marketing communications, newsletters, promotional offers, service updates, and other content we believe may be relevant to you;
- Personalize content and improve the Site experience;
- Analyze website traffic and measure marketing performance;
- Comply with legal obligations and protect our rights.
3. Marketing Communications & Consent
By submitting any form on this Site, requesting a consultation, subscribing to our newsletter, or contacting us by email, phone, or text message, you expressly consent to receive marketing and promotional communications from Business Coach VAs.
This includes communications via email, telephone calls, SMS/text messages (where permitted by law), and other channels using the contact details you have provided. Message and data rates may apply. Consent is not a condition of any purchase.
You may opt out of marketing communications at any time by using the unsubscribe link included in our emails, replying STOP to text messages, or contacting us at info@businesscoachvas.com. Even if you opt out, we may still send you transactional or service-related messages (for example, responses to inquiries or updates about an active engagement).
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site and our business — for example, hosting providers, email marketing platforms, scheduling tools (such as Calendly), analytics providers (such as Google Analytics), and CRM systems.
- Affiliated companies within our group of businesses, including The VA Group, for the purposes described in this Policy.
- Legal and regulatory authorities when required by law, subpoena, or to protect our rights, safety, or property.
- Successors in the event of a merger, acquisition, financing, or sale of assets.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to remember preferences, measure traffic, and improve the Site. You can control cookies through your browser settings. Disabling cookies may affect Site functionality. We use Google Analytics; you can opt out via the Google Analytics Opt-out Browser Add-on.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction (including the EU/UK under GDPR and California under the CCPA/CPRA), you may have the right to:
- Access the personal information we hold about you;
- Request correction or deletion of your information;
- Object to or restrict certain processing;
- Withdraw consent at any time;
- Request data portability;
- Opt out of the "sale" or "sharing" of personal information (we do not sell personal information).
To exercise any of these rights, contact us at info@businesscoachvas.com.
9. Children's Privacy
The Site is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when it was last revised. Continued use of the Site after changes constitutes acceptance of the updated Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@businesscoachvas.com
- Phone: +1 (303) 502-1331
- Business Coach VAs — Remote-First Company